Returns Policy

Thanks for shopping at www.roomforarug.ie.

If you are not entirely satisfied with your purchase, we are here to help.


Returns are subject to the following conditions: 

  • You have 14 days to return an item from the date you received it.
  • To be eligible for a return, the item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • Your need to submit a return request via our website (see below).


Submit A Return 

If you would like to submit a return, please visit the Returns link under Customer Service at the bottom of our website. Please provide a detailed reason for the return, as well as the order ID and date. 


Refunds

Once we receive the item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit/debit card or original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of the original shipping will be deducted from your refund.


Contact Us

If you have any questions on how to return your item to us, contact us.

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